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Automation & AI for small businesses

Take control
of the busywork.
Keep every customer.

We build simple systems that reply to enquiries instantly, chase follow-ups and bring customers back, so nothing slips through the cracks while you're busy doing the actual work.

Start a conversation See what we automate
Example · new enquiryRunning
  1. Sat
    21:14
    Enquiry arrivesWebsite form, while you're off the clock.
    "Hi, are you free next week? Looking for a quote."
  2. 21:14
    Personal reply sent 4 secAnswers in your tone, asks the right questions, shares next steps.
  3. 21:15
    You get a summaryName, need, urgency. Logged to your sheet automatically.
  4. Mon
    09:00
    Follow-up goes outNo reply yet? A friendly nudge, so the lead never goes cold.
The problem

Most small businesses don't lose customers to competitors. They lose them to slow replies.

Missed calls

You're mid-job, the phone rings out, and they ring the next name on Google.

Forgotten follow-ups

Quotes go out and never get chased. Warm leads quietly go cold.

Admin creep

Evenings lost to emails, reminders and copy-pasting between apps.

What we automate

Small systems. Big difference.

Every setup is built around how your business already works. No new software for you to learn.

01

Instant enquiry replies

Every form, email or social enquiry gets a personal reply in seconds, day or night.

02

Missed-call text back

Can't pick up? The caller gets a text straight away, so they wait for you instead of moving on.

03

Follow-ups & quote chasers

Polite, timed nudges on quotes and enquiries until you get a yes or a no.

04

Bookings & reminders

Fewer no-shows, plus reminders for repeat work like annual services and renewals.

05

Review requests

Happy customers get asked for a review at the right moment, building your reputation on autopilot.

06

AI admin assistant

Inbox sorting, enquiry summaries and weekly reports, so you see what matters at a glance.

How it works

Live in days, not months.

Quick chat

We look at how enquiries and admin flow through your business today.

Fixed quote

You get a clear plan and one fixed price before anything is built.

Build & test

We set it up, test it end to end and you approve every message.

We look after it

Ongoing monitoring, tweaks and support for a small monthly fee.

Why CTRL

Built for busy owners, not IT departments.

You don't need to understand the tech. You just need it to work, quietly, every day.

  • Fixed pricingOne clear setup price, agreed upfront. No surprises.
  • Sounds like youEvery message is written in your voice and approved by you.
  • Works with what you useYour email, website, phone and spreadsheets. Nothing to replace.
  • No long contractsMonthly support you can cancel any time.
FAQ

Good questions.

Do I need to be good with tech?

No. We handle the setup and testing. Day to day, you just carry on working. You'll see the results in your inbox and phone.

Will the messages sound robotic?

They're written with you, in your tone, and you approve every one before anything goes live. Customers just see a fast, friendly reply.

What does it cost?

It depends on what you need, but you always get one fixed setup price upfront, plus a small monthly fee for hosting, monitoring and changes.

How long does it take?

Most setups are live within a week or two of agreeing the plan.

What about my customers' data?

We only connect what the automation needs, use established, reputable tools, and never sell or share your data.

Get in touch

Let's take some work off your plate.

Tell us a bit about your business and where time gets lost. We'll reply with ideas, no obligation.

hello@ctrlautomations.co.uk

We usually reply within one working day.